This privacy policy sets out how Dryad uses and protects any information that you give when you use our websites. Dryad is committed to ensuring that your personal data is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy. Dryad may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy covers the following websites.

Personal data we collect

We may collect the following information:

Personal Data Collected Why we collect it

To correspond with you appropriately

Contact information

To enable us to contact you regarding your order or visit to the site

Address details

To enable us to meet contractual obligation if providing goods and services

Other information

Relevant to customer surveys and relevant marketing information.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


Dryad are committed to ensuring that our site and the information we collect from you meets the requirements of GDPR.

Dryad aims to ensure that;

Your Rights

You have the right to ask us to not process your personal data for marketing purposes. We will inform you before collecting your personal data where we intend it to be used for this purpose.

You can exercise your rights to do this by checking certain boxes on the forms we use to collect information. You can also exercise this rights by contacting

Our websites may from time to time contain links to websites of our partners and payment gateways. Please note that these sites have their own privacy policies and we do not accept any responsibility for these policies.

PCI Compliance

Dryad is committed to protecting your personal data including information relating to payment methods you use to pay for goods and services ordered from Dryad. Dryad do not store or record any information relating to credit card information. This includes the long number on the front of the card and the CV2 number on the reverse of the card.

All credit card transactions are processed on our PCI compliant partner sites Sage Pay or Pay pal.

For details of the PCI policies of these websites please visit the appropriate website.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Dryad use of cookies on the website falls into the following categories:

These cookies are essential to enable the use of the website, they manage session information and enable a user to log into their account and navigate through the website.

These cookies allow us to store information that enables us to remember user preferences. They also help to improve a user’s experience whilst using the website.

The cookies allow us to monitor how a user landed on our website and allows us to see which method is the most effective.

These cookies allow us to count the number of visits and how users move around the website. This allows us to improve how the website works.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For example if you block all cookies you will not be able to log into your account.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

You may request details of personal information which we hold about you under the GDPR rules. This service is free and can be initiated by putting the request in writing to:

Data Protection Manager
Hamilton House
Mountain Road


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

*Next Day delivery for products stocked in our shop is subject to a minimum order of AED 1,000 **We ask for a minimum order of AED 6,000 for free of charge delivery on imported orders

Privacy Policy